PRIVACY POLICY
Junction Global Capital (the “Company,” “we,” “us,” or “our”) has developed this privacy policy to outline how we collect, process, and manage personal information. By accessing our Services, you acknowledge and accept our data handling practices. If you have any concerns or inquiries, please contact us at support@junctionglobalcapital.com. If you do not agree with this policy, we advise against using our Services.
What Information Do We Collect?
We collect personal information that you voluntarily provide when registering for our Services, expressing interest in our products or services, engaging in activities within our platform, or communicating with us.
The type of personal information we collect depends on your interactions with our Services, your choices, and the specific products or features you use. This may include:
• Name
• Phone number
• Email address
• Physical address
• Billing address
Sensitive Information: We do not collect sensitive data such as social security numbers or other details unnecessary for our business operations.
Payment Information: If you make a purchase, we collect information necessary for payment processing, including payment instrument numbers and security codes. However, payment details are securely stored by our payment processors, whose privacy policies can be found on their respective websites.
It is essential that all personal information you provide is accurate, complete, and up to date. If your details change, you are responsible for notifying us.
Information Automatically Collected
When you visit, use, or navigate our Services, we automatically collect certain data. While this does not directly reveal your identity (such as name or contact details), it may include information such as IP addresses, browser and device specifications, operating systems, language preferences, referring URLs, device names, location, service usage patterns, and other technical data. This information is primarily used to maintain the security and functionality of our Services, as well as for internal analytics and reporting.
Like many businesses, we also use cookies and similar technologies to gather data.
Types of Information We Collect:
Log and Usage Data: This includes service-related, diagnostic, usage, and performance data collected automatically by our servers when you access or interact with our Services. This data, stored in log files, may contain details such as IP addresses, device specifications, browser types and settings, activity timestamps, pages viewed, searches conducted, and other interactions. Additionally, system activity, error reports, and hardware configurations may also be recorded depending on your engagement with our Services.
How Do We Process Your Information?
We process your personal information for various reasons, depending on how you engage with our Services. These purposes may include:
• Facilitating account creation and authentication
• Detecting and preventing fraudulent activities
• Collecting feedback and communicating with you regarding your use of our Services
• Protecting vital interests, such as preventing harm to individuals
What Legal Bases Do We Rely On To Process Your Information?
We process personal data only when necessary and based on a valid legal justification, such as obtaining your consent, complying with legal obligations, fulfilling contractual requirements, safeguarding your rights, or furthering our legitimate business interests—including those outlined in our Terms & Conditions and in our efforts to prevent fraud.
This section is relevant to Users based in the EU or UK.
Under the GDPR and UK GDPR, we are required to disclose the legal justifications for processing your personal data. Accordingly, we process your data based on the following legal bases:
Consent: We may handle your data if you have given explicit permission for a particular purpose. You retain the right to withdraw consent at any time by contacting us via our support email at support@junctionglobalcapital.com.
Legitimate Interest: Your information may be processed if it serves our legitimate business needs, provided these interests do not outweigh your fundamental rights and freedoms. This includes actions outlined in our Terms & Conditions and efforts to prevent fraud.
Legal Obligation: In some cases, we may process your data to comply with legal requirements, such as cooperating with regulatory authorities, protecting our legal rights, or providing information as part of legal proceedings.
Vital Interests: If processing your data is essential to safeguarding your or another individual’s safety—such as in emergency situations—we may proceed without prior consent.
For Users in Canada
If you are based in Canada, we will process your personal information only if you have explicitly consented to its use or if consent can reasonably be inferred. However, you have the right to revoke consent at any time. In certain cases, we may process your data without consent where legally permitted, such as:
• When immediate action is needed in an individual’s best interest, but consent cannot be obtained promptly. • When required for fraud detection and prevention. • When necessary for specific commercial transactions under regulatory conditions. • When included in a witness statement to evaluate and settle insurance claims. • When used to identify individuals in cases of injury, illness, or death and notify next of kin. • When there is reasonable suspicion of financial abuse. • When collecting or using data without consent is necessary for an investigation into contract violations or breaches of law. • When required by legal mandates such as subpoenas or court orders. • When collected during employment or professional activities in alignment with its intended use. • When intended solely for journalistic, artistic, or literary purposes. • When the information is publicly available and its use is legally authorized.
When and With Whom Do We Share Your Personal Data?
We may disclose your personal information in the following instances:
Business Transactions: In the event of mergers, acquisitions, asset sales, financing, or similar business changes, your data may be shared or transferred to the involved parties.
Third-Party Vendors: To operate our Services effectively, we collaborate with external service providers. We may share necessary personal information with these vendors to enforce our Terms & Conditions and safeguard against fraudulent activities or manipulation.
Do We Use Cookies and Tracking Technologies?
We employ cookies and other tracking mechanisms (such as web beacons and pixels) to collect and store data. For detailed information and how to manage your preferences, please refer to our Cookie Notice.
Additionally, we use tools such as Google AdWords, Meta Advertising, and Google Analytics to track interactions with our website and enhance user experience.
How Long Do We Retain Your Data?
Your personal data is retained only for as long as necessary to fulfill its intended purpose or as required by law, including obligations related to taxation, accounting, or compliance. Once it is no longer needed, we will either delete or anonymize it. If immediate deletion is not feasible, we will securely store and restrict access until it can be properly removed.
How Do We Protect Your Information?
We implement appropriate technical and organizational safeguards to secure the personal information in our possession. However, no online system or storage method is completely infallible, meaning we cannot guarantee absolute security against unauthorized access, theft, or alterations by third parties.
While we take steps to safeguard your personal data, you are also responsible for ensuring the security of the information you share through our services. Always exercise caution when using our platform and ensure you are in a secure environment.
Do We Collect Information from Minors?
We do not knowingly collect or target personal information from individuals under the age of 18. By accessing our services, you confirm that you are either 18 or older or a parent/guardian providing consent for a minor to use our services.
If we discover that we have collected information from minors without proper consent, we will promptly deactivate the account and remove the data from our records. If you become aware of any minor’s information being collected, please contact us at support@junctionglobalcapital.com.
What Are Your Privacy Rights?
Certain regions with data protection regulations, such as the EEA, UK, and Canada, grant users specific rights, including:
(i) Requesting access to and a copy of your personal information. (ii) Requesting corrections or deletions of your data. (iii) Limiting data processing or requesting data portability, where applicable. (iv) Objecting to certain uses of your personal information.
To exercise these rights, please contact us.
If you are in the European Economic Area or the UK and believe your data is being misused, you have the right to file a complaint with your local data protection authority. Their contact details can be found here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
For users in Switzerland, information on data protection authorities is available at: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing Your Consent
Where your personal information is processed based on your consent—whether explicit or implied under applicable laws—you have the right to withdraw your consent at any time.
Opting Out of Marketing and Promotional Messages
If you no longer wish to receive marketing or promotional emails, you can unsubscribe by clicking the link included in our emails. You will be removed from our marketing lists; however, we may still send essential service-related communications, such as account updates and responses to inquiries.
Managing Your Account Information
If you wish to review, update, or delete your account information, you can do so by:
• Accessing your account settings and making updates. • Contacting us using the details provided.
Upon request, we will deactivate or remove your account and associated data from our active systems. However, certain information may be retained for purposes such as fraud prevention, dispute resolution, investigations, and compliance with legal obligations.
Cookies and Tracking Technologies
By default, most web browsers accept cookies. You have the option to remove or reject cookies, though this may affect the functionality of certain services. To opt out of interest-based advertising on our platform, visit https://youradchoices.com/control.
For privacy-related inquiries or concerns, contact us at support@junctionglobalcapital.com.
Do-Not-Track (DNT) Features
Some web browsers and mobile applications offer a Do-Not-Track (DNT) setting to signal that you prefer not to have your browsing activities monitored. However, as there is no universally accepted standard for DNT, we do not currently respond to DNT signals. If industry standards evolve, we will update this notice accordingly.
How Do We Protect Your Information?
We implement appropriate technical and organizational measures to safeguard the personal data we handle. However, no online system or storage method can provide absolute security against unauthorized access, data breaches, or modifications by third parties.
While we take steps to protect your information, you also play a role in ensuring its security. Please be mindful when sharing personal data and always use secure environments when accessing our services.
Do We Collect Information from Minors?
We do not intentionally collect or process personal information from individuals under 18 years old. By using our services, you confirm that you are at least 18 years old or that you are a parent/guardian providing consent for a minor’s use of our platform.
If we become aware of any data collection involving minors without appropriate consent, we will take immediate action to deactivate the account and delete the information from our systems. If you suspect that a minor’s data has been collected, please contact us at support@junctionglobalcapital.com.
What Are Your Privacy Rights?
Certain jurisdictions, such as the EEA, UK, and Canada, provide users with specific rights regarding their personal data, including:
(i) The right to access and obtain a copy of your personal data. (ii) The right to request corrections or deletion of your information. (iii) The right to restrict data processing or request data portability where applicable. (iv) The right to object to certain uses of your personal data.
To exercise these rights, please contact us.
If you are in the European Economic Area or the UK and believe your data is being mishandled, you can file a complaint with your local data protection authority. Contact details are available here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
For users in Switzerland, data protection authority information can be found at: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing Your Consent
If we process your personal data based on your consent—whether explicitly given or implied under relevant laws—you have the right to withdraw that consent at any time.
Opting Out of Marketing Communications
If you no longer wish to receive marketing or promotional messages, you can unsubscribe by clicking the opt-out link in our emails. While you will be removed from marketing communications, we may still send essential service-related notifications, such as account updates and responses to inquiries.
Managing Your Account Information
If you wish to review, update, or delete your account details, you may:
• Access your account settings and make necessary changes. • Contact us using the details provided below.
Upon request, we will deactivate or remove your account and associated data from our active systems. However, we may retain certain details as required for fraud prevention, dispute resolution, legal compliance, or other legitimate business purposes.
Cookies and Tracking Technologies
Most web browsers accept cookies by default. You can remove or reject cookies through your browser settings, though this may impact the functionality of certain services. To opt out of interest-based advertising, visit https://youradchoices.com/control.
For privacy-related inquiries, please contact us at support@junctionglobalcapital.com.
Do-Not-Track (DNT) Preferences
Some browsers and mobile applications offer a Do-Not-Track (DNT) feature to signal that you prefer not to have your online activities monitored. However, as there is no widely adopted standard for responding to DNT signals, we do not currently honor them. If industry standards evolve, we will update this notice accordingly.
How Do We Protect Your Information?
We implement appropriate technical and organizational measures to secure the personal data we handle. However, no online system or storage method can guarantee absolute protection against unauthorized access, data breaches, or modifications by third parties.
While we take precautions to safeguard your information, you also play a role in maintaining its security. Be cautious when sharing personal data and always use secure environments when accessing our services.
Do We Collect Information from Minors?
We do not knowingly collect or process personal information from individuals under the age of 18. By using our services, you confirm that you are at least 18 years old or that you are a parent/guardian providing consent for a minor’s use of our platform.
If we discover that we have collected data from minors without proper consent, we will take immediate steps to deactivate the account and remove the information from our systems. If you believe a minor’s data has been collected, please contact us at support@junctionglobalcapital.com.
What Are Your Privacy Rights?
Certain jurisdictions, such as the EEA, UK, and Canada, provide users with specific rights regarding their personal data, including:
(i) The right to access and obtain a copy of your personal data. (ii) The right to request corrections or deletion of your information. (iii) The right to restrict data processing or request data portability where applicable. (iv) The right to object to certain uses of your personal data.
To exercise these rights, please contact us.
If you are in the European Economic Area or the UK and believe your data is being mishandled, you can file a complaint with your local data protection authority. Contact details are available here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
For users in Switzerland, data protection authority information can be found at: https://www.edoeb.admin.ch/edoeb/en/home.html.
Verification Process
To confirm your identity when processing your request, we may need to verify that you are the individual associated with the information we have on record. This may require us to request additional details that match our existing records.
Depending on the nature of your request, we may ask for specific identifying information or reach out to you using previously provided contact methods, such as email or phone. Other verification methods may also be applied when necessary.
The personal information you provide during this process will be used exclusively to verify your identity and authorization to make the request. We strive to minimize the need for additional verification data.
If our existing records are insufficient to confirm your identity, we may request further details for security and fraud prevention purposes. Once verification is complete, any additional data provided will be securely deleted.
Other Privacy Rights
• You have the right to object to the processing of your personal information. • You have the right to request corrections to your personal data if it is inaccurate or outdated, or request restrictions on its processing. • You may designate an authorized agent to submit a request on your behalf under applicable data protection laws. However, we may reject the request if the agent does not provide valid proof of authorization. • You may request that your personal information not be sold or shared with third parties in the future. We will process opt-out requests within 15 days of receipt.
To exercise these rights, contact us at support@junctionglobalcapital.com.
Do We Make Updates to This Notice?
This privacy notice may be updated periodically, with the revised version indicated by a new “Last Updated” date. The changes will take effect immediately upon publication. If significant modifications are made, we may notify you by posting a prominent notice or sending a direct communication. We encourage you to review this notice regularly to stay informed on how we handle your data.
How Can You Contact Us About This Notice?
For any questions or concerns regarding this notice, please reach out to us via email at support@junctionglobalcapital.com.
How Can You Review, Update, or Delete the Data We Collect from You?
Depending on applicable laws in your region, you may have the right to access, update, or delete the personal data we have collected from you. To submit a request, please email us at support@junctionglobalcapital.com.
Refund Policy
Welcome to Junction Global Capital (the “Company”). Once a payment for one of our programs has been successfully processed, you will receive an email containing login details for your trading platform. After this information has been sent, no refunds will be issued.
Under exceptional circumstances, we may issue a refund if no trades have been placed on the account. For assistance, please contact our support team at support@junctionglobalcapital.com.
Dispute Policy
Clients who improperly dispute charges or initiate chargebacks with their financial institutions will be permanently banned from the platform. If you have any concerns, please contact our support team before initiating a dispute.
Acceptance of This Policy
It is your responsibility to familiarize yourself with this refund policy. By making a purchase, you acknowledge that you have read, understood, and agreed to these terms. If you do not accept this policy, please refrain from placing an order.
For any questions about our refund policy, please reach out to us at support@junctionglobalcapital.com.